Frequently asked quetions
Are you getting value for money?
Every estate has its own priorities. In these hard times, one of the most important
is whether you're getting the best value for your Service Charge money. Let Trust have a look at the figures and we'll tell you where we can do better for you.
Are there legal responsibilites you don't know about?
Are you worried about your legal responsibilities and upcoming legislation from
Brussels and Westminster? We can warn you in advance of whatever might seriously affect you.
Are residents driving you mad?
Do you have one or two residents who drive you mad? If you don't you're particularly fortunate. Indeed, the Guiness Book of Records is within your grasp. This is, by no stretch of the imagination, a new problem for Trust. With a combination of courtesy and understanding, firmness and a command of the facts, we can remove the headache from you. It is one of the hidden benefits of having a good managing agent.
Do you have service charge collection problems?
Or perhaps you have problems collecting Service Charges from some of the residents? Again, you're looking for a managing agent who will ensure the money is forthcoming without leaving a bad taste in everybody's mouth. That is certainly part of our responsibility. But if you do have to go to court, we can save you money by doing a lot of the legal work for you without involving solicitors.
Could you use some surveying expertise?
What about parts of the estate being in danger of falling down around your ears, either now or in the near future? Trust have surveyors in–house to tell you exactly what needs doing and what you can safely leave for another day.
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